by Michelle Markwart Deveaux | Jun 24, 2021 | business, customer service, Marketing
It’s June 2021, and for some of the world, it seems as though we are “done” with COVID, and “ready to get back into the studio with real, live people. Problem is, some of us don’t want to go back in-person, now, or ever again. If you’re in that boat, I’d...
by Michelle Markwart Deveaux | Apr 1, 2021 | business, customer service, customer service, Students
It happened again. The post in a voice teacher forum. A frustrated and irritated teacher asking – “How do I fire a student?” OOOFFFF, I’ve been there, for sure. Yet, we sometimes struggle with how to tell a student they aren’t a good fit...
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